Refund policy

Cancellation and reimbursement policy

Your satisfaction is our priority. This is why we are fully dedicated to offering exceptional customer service. You may cancel an order that has not yet been shipped, by calling or emailing us. Products purchased online and shipped are final sales. For various reasons, we do not accept exchanges or returns. We cannot exchange or reimburse items damaged through either normal or abnormal use (e.g. broken, cracked or chipped).