For fast and accurate service, we recommend ordering through our online store.
We accept Visa and MasterCard. Sales taxes may apply depending on local laws.
If you need further information regarding your online order, please feel free to contact us at customerservice@greenbeaver.com or 613-632-1899. We will process your order within 2 to 5 business days.
US shipping is temporarily paused. Please stay tuned for updates on the matter.
We offer FREE SHIPPING via Canada Post, UPS, or Purolator on Canadian orders of $60+, calculated before tax and after discounts.
Customers are responsible for any applicable customs, duties, taxes, and charges.
Canadian orders under $60 are charged a $14.99 flat shipping fee.
We ship to P.O. boxes via Canada Post. Currently, we do not sell outside of Canada at this time.
Use the Canada Post, UPS or Purolator website to track your package with the tracking number emailed to you. If you do not receive a tracking number, please contact us at customerservice@greenbeaver.com or 613-632-1899.
Your satisfaction is our priority. This is why we are fully dedicated to offering exceptional customer service. You may cancel an order that has not yet been shipped, by calling or emailing us. Products purchased online and shipped are final sales. For various reasons, we do not accept exchanges or returns. We cannot exchange or reimburse items damaged through either normal or abnormal use (e.g. broken, cracked or chipped).
For health and safety reasons, we cannot accept returns.
All merchandise sold hereunder will be shipped at the Buyer’s risk, and risk shall pass to the Buyer upon our delivery of merchandise to a carrier. Therefore, all claims involving loss or damage to merchandise should be solely against the carrier. Claims for damaged goods should be made directly to the carrier. Remember to retain all packing materials, including the box the goods arrived in, as the carrier may need to inspect the damage.
